Terms & Conditions of Payments

Are to be paid for in full and are sold ‘as seen’ and are not sold ‘on approval’ therefore they are non refundable.

A 50% deposit is payable on placement of order ~ this is fully refundable should the piece prove to be unsuitable when it arrives ~ whatever the reason
The remaining balance of 50% is payable on collection of the piece and it remains the property of The Wig Studio ltd until the balance is paid in full.

Are individually made wigs, made to client specifications and are therefore subject to the FULL balance to be paid when the order is placed ~ this is NON REFUNDABLE whatever the reason.

We can accept payment by either cash or cheque ~ we regret that at this time we are unable to accept payment by credit (or any other sort of) card ~ although if this is your only means of payment we can accept payment on the internet by PAYPAL (fees will apply) please ask for details.


We are sorry, but, ALL wigs and hairpieces are NON RETURNABLE – once they are paid for in full and taken from the studio.
This is because the wig or piece, once tried on and worn at home, is no longer ‘new’ and therefore we would not be able to sell it to another customer, or return it to our suppliers. So you can be assured that any piece that you purchase from The Wig Studio will always be brand new and unworn.


This does not apply if there is a manufacturing fault, in which case the piece will be returned to the UK supplier, who will assess the fault to determine if it is a manufacturing defect or damage caused by the customer, if it is found to be a manufacturing fault, a full refund or replacement will be offered. (This decision will ALWAYS be made by the UK supplier and the Wig Studio will abide by their decision, The Wig Studio is is not able to overrule their decision)